Waste Collection Merton Cookie Policy

This Cookie Policy explains how Waste Collection Merton uses cookies and similar technologies on our website. It describes the types of cookies we use, the purposes for which we use them, and the choices you have to manage your cookie preferences. By continuing to use our website, you agree to the use of cookies as described in this policy, unless you adjust your browser settings or opt out where available.

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They help the site recognise your device, remember your preferences and improve your overall experience. Some cookies are necessary for the website to function correctly, while others support performance monitoring and help us understand how visitors use our services.

Types of Cookies We Use

We group the cookies used by Waste Collection Merton into three main categories: essential cookies, analytics cookies and marketing cookies. Each category serves a different purpose and may be stored for different lengths of time, either only during your session or for a defined period afterwards.

Essential Cookies

Essential cookies are required for the core functions of our website. Without these cookies, key features and security settings would not work properly. They enable tasks such as navigating between pages, accessing secure areas, submitting forms for waste collection requests and keeping your session active while you complete online actions. Because these cookies are strictly necessary, they cannot usually be disabled through our site and are only controlled through your browser settings.

Analytics Cookies

Analytics cookies help us measure and improve the performance of our website. They collect information about how visitors use our pages, such as which sections are visited most often, how long users stay on a page and whether they encounter errors or slow loading times. The information gathered is aggregated and does not directly identify individual users. We use analytics cookies to monitor performance, identify trends in usage and make data driven improvements to our content, navigation and online forms. This ensures that our digital services for waste and recycling are as efficient and accessible as possible.

Marketing Cookies

Marketing cookies are used to tailor information about our services to your interests. They may help us understand which services or information are likely to be most relevant, such as changes to collection schedules or new recycling initiatives. These cookies can be used to limit how often you see particular messages and to measure the effectiveness of our communication campaigns. Marketing cookies may be set by us or by carefully selected partners acting on our behalf to support awareness of local waste collection services.

How We Use Cookies for Performance Monitoring

Performance monitoring is an essential part of improving our website and services. By using analytics and certain marketing cookies, we can track how the site performs over time and identify technical issues. For example, we review page load speeds, error messages and completion rates for online forms. This data helps us detect problems early, plan updates, allocate resources and ensure that the website remains reliable for residents and businesses using our waste collection services.

User Control and Managing Cookies

You have several options to control how cookies are used on your device. Most web browsers allow you to accept or reject all cookies, accept only certain types or prompt you each time a site wants to place a cookie. You can usually find these controls in your browser settings under privacy or security options. Please note that disabling essential cookies may affect the functionality of our website, and some features may not work correctly. You can choose to disable analytics and marketing cookies without impacting basic site operation, although this may reduce the personalisation and performance insights we rely on to improve our services.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law or how we provide our services. Any changes will be posted on this page with an updated review date where relevant. We encourage you to review this policy periodically so that you remain informed about how Waste Collection Merton uses cookies to support your online experience.